Dear MASEVEN guests,
In these uncertain times we would like to tell you personally what we are doing here at MASEVEN to support you and your travel plans. Should you continue to travel to Munich for professional reasons, we are here for you! As the situation in connection with the new coronavirus (COVID-19) is constantly evolving, we do everything we can to ensure your travel security and to offer you maximum flexibility.
Your travel safety
The safety of our guests and employees continues to be our highest priority. We take great pride in maintaining the highest standards of cleanliness and hygiene. In response to the corona virus, we have taken additional measures to make our cleaning and hygiene protocols even more stringent:
- Our hotel team receives ongoing briefings and improved operating protocols.
- We have increased the frequency of cleaning our public areas (including lobby, elevators, door handles, public toilets, etc.) and will continue to use disinfectants.
- We will continue to adapt our food and beverage service to current food safety recommendations.
- We have increased the use of antibacterial hand disinfectants.
Your travel flexibility
We continue to strive to offer you flexible booking options. In light of these unique circumstances, we are making additional adjustments to our individual booking policies to give you greater peace of mind. If you need to adjust reservations made through the MASEVEN web site, please contact the MASEVEN Reservations or Front Office Team. If you need to adjust reservations made through another travel site, please contact them directly.
We will continue to make updates as the situation evolves and are committed to providing changes and details as soon as possible. We at MASEVEN believe that especially in difficult times like these, the power of hospitality is most needed. Whether you travel to us today, tomorrow or in the future: Our team members are ready to welcome you with the MASEVEN hospitality you expect.
Your MASEVEN Team
#stayhealthy #flattenthecurve #weareinthistogether
